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FAQ

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General questions

General questions

Yes, we can offer you a same-day appointment.

During the appointment, if you need a prescription, the nurse can prescribe certain medications for certain illnesses. If she cannot prescribe, she will send or give you a memo to give to your family doctor or the doctor of your choice. If you don't have a doctor, or if your doctor can't give you an appointment, we'll contact your doctor to inform him or her of the situation, or we'll find you a doctor via telemedicine at an additional cost.

The answer is yes. We can deal with the vast majority of healthcare issues.

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No.

The answer is yes, we can prescribe for a wide variety of infections and more.

The answer is yes, with the exception of injections, which must be performed under ultrasound.

No.

Care | Treatments

Injection of medication

Yes, except for cortisone injections, allergy desensitization and certain intravenous medications.

Yes, there is no limit and fees are charged per visit.

Ear cleaning

This is not recommended to avoid the risk of complications. However, it is possible to try it and stop if we find that it could be dangerous.

Cleaning the Pessary

A pessary is prescribed by a doctor to treat prolapse of the bladder, uterus, vagina or rectum. It's a ring-, cube- or disk-shaped silicone object inserted into the vagina to support the organs. It is held in place by the pelvic muscles.

Treatment of warts, acrochordons and keratosis

Depending on the shape of the wart and the treatment, it may take several consultations to completely burn off the affected area, or to kill off the roots of a wart.

Yes, depending on each person's tolerance threshold.

A doctor's assessment with a prescription ensures that there is no cancer or significant skin problem.

The answer is no, but the SNP can prescribe and treat a wide range of skin problems.

At home Care

Yes.

For more information

Visit our Care services page or contact us today.

Consultations

Nursing consultations

Yes, usually the same day.

Yes, for the vast majority of infection-related problems, but if not, SNP can treat and monitor you for a wide range of health problems.

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Yes, there are travel expenses applicable.
For more information, please refer to the section home care.

Child development 0-5 years

Make sure you're doing what's right for your child's development, that your child is developing well, and to have support for situations that may be difficult in your day-to-day role as parent(s).

Yes, some of our nurses have worked at Ste-Justine Children's Hospital, as well as having received training and coaching specific to children. They are nurses who have lived the experience of being mothers, and some have experienced major health problems with their own children.

55 for the first vaccine
20 for other vaccines at the same appointment for the same child

For more information

Visit our Consultations services page or contact us today.

Sampling

Blood sampling

As a general rule, appointments can be made on the same day or within a week.

Yes, with the private laboratory, but you must request this in advance.
Saturday appointments are also possible with the public laboratory.

Yes, all your test results are forwarded to your prescribing physician.

Public laboratory: 3 days to 4 weeks.
Private laboratory: same day to less than 1 week. Specific tests may take a little longer.

48h with the private laboratory and generally more than two (2) weeks with the public laboratory.

Depending on what is prescribed, the consumption of food and/or beverages may affect results.

Yes, we have several needle gauges for blood sampling. It is not advisable to use butterfly needles because they can falsify tests. If you absolutely must have a butterfly needle, just ask your nurse and she'll be happy to use it for you.

Yes, all our nurses are highly experienced and skilled with IVs. They have all received appropriate, personalized training to provide you with gentle, pain-free, quality treatment.

We are a private clinic and operate outside the public network. All operating costs to provide you with fast, quality service are covered by the fees you pay.

Yes, we can if we use the private laboratory, because our maximum number of samples is reached every day for the public laboratory.

For more information

Visit our Analyses services page or contact us today.

Vaccination

General questions

Unfortunately not, we'd need a doctor on site and special equipment.

For more information

Visit the Vaccination services page or contact us today.

Screening

Holter | CardioStat 48h - 7 days - 14 days

Yes, if your doctor has prescribed a test lasting less than 48 hours, we can perform a 48-hour test or send a fax to obtain a change in the prescription.

Memory test

No.

30 to 45 minutes.

We give you the results to give to your doctor, or fax them to him or her.

For more information

Visit the Screening services page or contact us today.

SNP | Super-nurses

For more information

Visit the SNP Services page or contact us today.

Minor emergencies

For more information

Visit our Minor Emergencies services page or contact us today.

Businesses

For more information

Visit the Business services page or contact us today.

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Our services are offered in our clinic and satellite clinic as well as in your home. Appointments preferred.

For more information, please contact us.

Accès Infirmières | New clinic

82, Route 338
Les Coteaux, QC J7X 1A2

Accès Infirmières

287, boulevard D'Anjou
Châteauguay, QC J6J 2R4

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